When field counts correct what the books report

Books are only as current as the last update entered by the property team. After a busy fit-out season or a disputed handover, the rent roll can lag reality by weeks. That lag shows up later as confusing occupancy charts.

A field count is not a full building survey. It is a disciplined walk with a printed unit list, marking occupied, vacant, or inaccessible, then reconciling mismatches the same week. Photos of sample floors help owners who cannot attend.

Common findings in Ho Chi Minh City stock include units still coded vacant after keys were issued, storage rooms treated as lettable area, and floors closed for works that never received a status change on the roll.

Bring floor plans and access arrangements before the visit day. Without them, the count slows and security staff may limit which plates you can enter. Agree in advance whether tenant-occupied units are observed from the corridor only.

We use Field Count Reconciliation when owners sense the charts and the building no longer agree. The memo that follows lists each mismatch and the correction we recommend for the next rent-roll export.